KAIZENDSPSubscribe to updates

We’re fully operational

We’re not aware of any issues affecting our public services.

Public service status

Jul 2026 to Oct 2026

Incident history

Reported product issues and dated updates are retained here. Live service checks above do not test plugin interface rendering.

resolved

Choroboros Windows interface artwork and labels

Choroboros Commercial 1.0.5 · Windows x64 VST3

First reported:

  1. Report received

    Missing background artwork, textures, and control labels were reported in Windows 11 with Ableton Live 12 after licence activation and plugin reload, while controls remained visible. No audio failure or crash was reported in this report. The extent across other hosts and platforms has not been established.

  2. Investigating

    We are investigating reports of missing interface artwork and labels in Choroboros 1.0.5 for Windows VST3 after registration/reloading. We have verified the distributed artwork files and are investigating asset loading and caching. A corrected release has not yet been validated. Updates will be recorded here. Contact support@kaizendsp.com.

  3. Likely cause identified

    We have identified a likely cause. Choroboros uses the first copy of its factory artwork that it finds, so an incomplete or outdated copy left by a manual installation can take the place of the complete artwork. The Blue, Red and Black artwork is first loaded after licence activation, which matches the report. A signed Windows installer that places the complete artwork inside the plugin is being built and validated. A corrected release has not yet been published. Updates will be recorded here.

  4. Cause clarified

    The affected report shows the free Green engine without its artwork as well, so our earlier note about the Blue, Red and Black artwork does not apply to it. The likely cause is that Choroboros could not find its factory artwork when the DAW first opened it. With the 1.0.5 ZIP, the artwork must be copied by hand to one specific folder, and Choroboros looks for it once per DAW session, keeping the result until the DAW is fully quit. A missing or misplaced copy, or one made while the DAW is open, leaves the interface without artwork. A signed Windows installer that places the complete artwork inside the plugin is being validated. A corrected release has not yet been published. Updates will be recorded here.

  5. Resolved

    A signed Windows installer for Choroboros 1.0.5 is now the Windows download. It installs the plugin together with its complete factory artwork, so nothing has to be copied by hand. The affected user has confirmed that the installer restores the full interface in Ableton Live 12. If you installed the 1.0.5 ZIP manually and see a plain interface, fully quit your DAW, run the installer from the download page, then reopen the DAW. Your licence, presets and custom engines are kept. Contact support@kaizendsp.com if the artwork is still missing.

  6. Monitoring

    We are keeping this incident open in monitoring rather than resolved. The fix is confirmed in one setup: the affected user reported in the original bug-report thread that the signed installer works in Ableton Live 12 on Windows 11. Automated Windows install, artwork and plugin-host tests also passed for the same installer. Testing in further Windows DAWs is continuing separately and will be recorded here. If you installed the 1.0.5 ZIP manually and see a plain interface, fully quit your DAW, run the installer from the download page, then reopen the DAW.

  7. Resolved

    Fixed. The new signed Windows installer installs Choroboros together with its complete factory artwork and is now the Choroboros Windows download. The affected user confirmed that it fixes the missing artwork in Ableton Live 12. If you installed the 1.0.5 ZIP manually and see a plain interface, fully quit your DAW, run the installer from the download page, then reopen the DAW. Contact support@kaizendsp.com if the artwork is still missing.

Contact support